We install a self-running care infrastructure inside your private-pay domiciliary agency — recruitment, enquiry intake, and CQC evidence — then hand you the keys. Not a marketing agency. A permanent operations partner.
The enquiries come in. The families want care. But three quiet failures keep packages slipping out of the door before they ever reach your rota.
Enquiries arrive and you turn them away — not for lack of clients, but because there's no carer to send. The board is full of unfilled visits and recruitment never stops feeling like a crisis.
A self-funder enquiry lands while your manager is mid-visit. By the time anyone calls back, the family has already booked with whoever picked up first. Slow speed-to-lead quietly costs you packages every week.
The evidence lives in scattered files, half-finished spreadsheets, and people's heads. When the inspector calls, it's a scramble — and Well-Led is where most agencies come undone on documentation alone.
We don't run ads for you and leave. We build, install, and wire together three engines inside your business — recruitment, intake, and compliance — so the work that decides whether you grow happens automatically, in the background, every day.
It's permanent. The infrastructure is built into your business and stays yours — not rented software you lose when you stop paying.
It's self-running. Carers get pre-screened, enquiries get answered, and CQC evidence gets logged without you posting another job or chasing another callback.
We hand you the keys. Your registered manager runs a calm, predictable operation instead of a daily scramble.
Each one removes a job your team currently does by hand — and does it the same way, every time, whether or not anyone remembers.
An automated funnel that runs targeted local ads, pre-screens every candidate for driving ability and DBS status, and books only qualified interviews straight into your manager's calendar.
A CRM-based system that captures every enquiry the instant it lands, fires an immediate response if a call is missed, and runs automated follow-up so no self-funding family ever falls through the cracks.
Automated evidence collection for CQC's Well-Led criteria — digital risk registers, supervision reminders, and full audit logs — so your agency is inspection-ready on any day the inspector calls.
We map your current rota, enquiry flow, and CQC position to confirm the system will pay for itself — and that you're the right fit.
Week 0We build and install all three engines inside your business: recruitment funnel, intake CRM, and compliance assistant — configured to your service.
Weeks 1–3Carer ads go live, enquiry capture switches on, and your manager is handed the keys with everything wired together and running.
Week 4New packages and hired carers land while we manage and optimise the infrastructure month after month.
Through day 90Add 3–5 new private-pay care packages and hire 5 reliable, DBS-ready carers in the next 90 days — without lifting a finger or posting another job on Indeed.
If we don't deliver 3 new private-pay care packages and 5 hired carers within 90 days, we refund every penny of your monthly retainer payments. No clauses, no quibbling.
The setup fee is non-refundable because it covers the permanent infrastructure we build and install — which is yours to keep regardless of the outcome.
We'd rather tell you now than waste your strategy call.
Book a free strategy call. We'll map your rota, your enquiry flow, and your CQC position — and tell you honestly whether the Automated Care Infrastructure will pay for itself in your agency.
Book a Free Strategy Call →For independent private-pay domiciliary agencies · UK